My 2 cents: I have played with SwitchBlade multiple times, and I can vouch for him being a competent SL that has patience with randoms. He is probably the most succesful pub squad SL I've seen, from a consistency point of view. Then again, I know that he hate playing INS, and he's very competitive. He could have been ghosting. In conclusion, I think permabanning him is a mistake, at least on a first offense. I agree with previous posters, in that he should be banned for a couple weeks, after he agrees to admins requests regarding avoiding ghosting. Looks like granderslice will monitor him well enough in the future.